📄 Privacy Policy

Panah Privacy Policy

At Panah, we deeply value your privacy and are committed to creating a safe, respectful, and trustworthy space for emotional expression.

Effective date: 11/06/2025

🔐 1. Information We Collect

We may collect the following types of information when you use the Panah app:

a. Content and Data You Provide

  • Written content you voluntarily share, including stories, comments, messages, and emotional expressions.
  • Name or display name, if you choose to provide it.
  • Email address, if provided.
  • Phone number, if provided.
  • Location information, either automatic or manual, depending on your choice.
  • Selected emotions and emotional categories connected to your stories.
  • Uploaded images or videos from your gallery, if you choose to add them.
  • Audio recordings you choose to submit through the app.

b. Device Permissions

  • Microphone access: Used only when you choose to record audio for a story.
  • Camera access: Used only when you choose to take a photo or video for your story or profile.
  • Photo library/gallery access: Used only when you choose to upload an existing image or video.

We do not collect any content from your device without your explicit consent.

🌱 2. How We Use Your Information

Your information is used only for the following purposes:

  • Sharing stories and emotional experiences, either anonymously or with your chosen display name.
  • Understanding emotional trends and improving the community experience.
  • Responding to your questions or feedback when contact information is provided.
  • Improving app performance, features, safety, and security.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

🕊️ 3. Anonymous Participation

You can use Panah without revealing your real identity. Optional information such as your name, email address, or location will not be displayed publicly unless you choose to share it.

🛡️ 4. Data Security

We use trusted cloud services, such as Google Firebase, with industry-standard security measures to store and protect your data. While we work hard to keep your information safe, no digital system can be guaranteed to be 100% secure.

🔗 5. External Services

Panah may use third-party services, including Google Firebase, Google Analytics, and authentication providers. These services may have their own privacy policies, and we recommend reviewing them as well.

⚖️ 6. Your Rights

Under applicable laws, including GDPR, you have the right to:

  • Access the data we hold about you.
  • Request deletion of your data.
  • Update or correct your personal information.
  • Withdraw consent for data processing.

To make a privacy request, please email us at: info@panah.app

🧒 7. Child Safety Standards

Panah Platform is committed to ensuring the safety and well-being of all users, including minors. We comply with applicable child safety laws and the Google Play Child Safety Standards Policy.

1. Intended Use

Panah is not designed for use by children under the age of 13. Users between the ages of 13 and 18 must obtain permission from a parent or legal guardian before creating an account or submitting any content.

2. Prohibited Content and Behavior

We strictly prohibit any content or behavior involving child sexual abuse material, exploitation, grooming, or any harmful activity toward minors. Such content will be removed immediately, and accounts involved may be reported to the appropriate authorities.

3. Reporting and Response

Users can report safety concerns or inappropriate content involving minors directly through the in-app reporting system or by contacting us at: support@panah.app

We promptly investigate reports and, when required, notify regional or national child protection authorities.

4. Data Privacy for Minors

We do not knowingly collect personal information from children under 13. If we discover that such data has been submitted without parental consent, we will delete it as soon as possible.

5. Commitment to Safety

Our team is committed to identifying, responding to, and preventing risks to minors. We work to maintain a safe and respectful environment for all users.

🔄 8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on this page with a revised effective date.